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Payment Policies

Lifeforming Price List can be found on the website.

Price quoted is in US dollars. Price quoted is subject to change without notice.

Client Payment Plan Lifeforming Certification Tracks

Payment

  1. Payment. Payment for each individual Lifeforming coaching track is to be made in full before beginning the track.
  2. Lifeforming offers payment plans for coach training over $600 and a $60.00 administrative fee will be added at the time the payment plan is set up. When you click on Register for a particular program, you will be offered the opportunity to select one, two or three payments.
  3. Due Date. Paymentis due in full at the time of registration for programs of $599 or less, and for programs $600+ payment is due in full at the time of initial orientation session for that track or other arrangements for payment have been made using the payment plan.
  4. Collection. Checks should be made out to Lifeforming Leadership Coaching and sent to the Lifeforming office. Payment can also be made by credit card, or in some cases, bank transfers through our bookkeeper.
  5. Failure to Pay. Under no circumstances will a trainee begin a track before payment has been made or other arrangements for payment have been made in writing in consultation with the Lifeforming office. Any individual who is in arrears with a prior payment plan will not be permitted to begin another track unless arrangements for payment have been made in writing with the Lifeforming office. No individual will be certified unless the entire certification cost has been paid in full.

Dropping a Track

  1. Counting the Cost. Lifeforming desires that trainees count the cost before beginning a track and commit to completing the track in its entirety. Dropping out affects your peer, trainer and the entire group, not just yourself, so we ask that you take this commitment seriously.
  2. Notification. It is the trainee's responsibility to notify his or her trainer if he or she intends to drop out. No refunds will be given unless the Trainer is notified by e-mail or in person within 14 days of the start date of the track, and all training materials have been returned to our office in perfect condition.
  3. Refunds. No refunds will be given after the second week (14 days) of the start date of the track, or if all training materials have not been returned to our office in perfect condition.

Dealing with Problems Between Peers

In the course of a Lifeforming peer relationship, there may be times when the relationship's success is hindered by a breakdown between peers, such as one peer missing appointments, not completing assignments, exhibiting a bad attitude, or personality clashes between peers.

A lack of commitment on the part of a peer, or a personality clash between peers will likely have the effect of diluting the Lifeforming learning experience. When any of the above circumstances or conflicts is present in a peer relationship, peers should follow the following chain of redress:

First, peers need to attempt to resolve the situation on their own.

Second, take the issue to the coach trainer. If the peers have not attempted reconciliation on their own, the coach should direct them to do so. Otherwise, the coach should step in, assess the circumstances and attempt to mediate the situation. Pointing your trainees to the values of a Lifeforming coach, relating the purpose of a peer in the training process and the working of experiential transformation are key elements of training from the inside out. Coaches should inform their supervisor if they are involved in mediation.

Third, if the coach is unable to handle and bring resolve to the conflict, the conflict should be forwarded to the trainer's Coaching Supervisor.
The Coaching Supervisor has the authority to make adjustments to a peer relationship if mediation is not able to bring resolve to conflict.

Handling Peer Dropouts

Any clients who drop out of a Lifeforming track should be reported to the Lifeforming office and to the training supervisor. In the case where the loss of a client will leave another client without a peer relationship, Lifeforming will do one of the follow:

One, we will reconnect the remaining peer to a new peer.

Two, in situations where a new peer is not available, we will connect the remaining peer to another peer partnership, creating a threesome.

Three, in rare circumstances where option one and two are not viable, the peer's coach will be assigned the peer role.
Note that persons taking the Implementation track can finish the track without a peer.

Not Completing the Requirements Equals No Training Certificate

The following points constitute grounds for Lifeforming to not certify an individual as a Lifeforming coach:

  • If all course requirements are not completed, including the missing of required workshops.
  • If full payment of tuition, or fees related to manuals or other course materials is not paid.
Lifeforming also reserves the right to refuse certification to individuals we believe do not fit the criteria for becoming Lifeforming coaches due to character issues and/or none compliance to code of ethics, or lack of competence in coaching skills. The decision to deny certification would be based on the following criteria:
  • A lack of competence in coaching skills as observed in the grading grid for any of the training tracks.
  • The comments of the individual's coach regarding concerns over their grasp of coaching skills.
  • Character/ethical issues observed by administration or the individual's coach, such as lack of follow-through with assignments, multiple missed appointments, dishonesty or cheating during the training process, or breaches of the coaching code of ethics.
  • Character issues observed as a pattern of broken, dysfunctional relationships. In this case the individual is unable to establish a vital peer, client or coaching relationship, exhibited in multiple requests to change peers or trainers (defined as two or more times during the course of Lifeforming training) or peers or clients requesting to be removed from the relationship.
  • Exhibiting a general lack of embracing of Lifeforming values for the coaching process and competencies, coaching values or Lifeforming as a coaching organization.
If Lifeforming questions a person's competency to coach, either based on poor performance or character issues, the following course of action will be taken:
  • Trainers will have made every effort to address the observations with the client during the training process.
  • The individual will receive notification at the end of the track they are currently enrolled in (ACT, Formation or Life Focus) that there are concerns about their performance.
  • Remedial work will be agreed upon for the trainee to improve to acceptable level in cases where that is applicable before any certificates will be granted. Additional charges for additional time investment may apply.
  • The individual will be placed on a probationary status during their next track (Life Focus or Implementation).
  • The individual's performance during their next track will be noted. If sufficient progress is not made in the area needing improvement by the end of the Implementation Track, the individual will be denied a certificate of completion and designation as a Lifeforming Leadership Coach. A remedial plan will be offered at the expense of the individual, which the individual may choose in order to continue to developing as a coach toward certification.

Multiple Track Policy

Following are Lifeforming policies for individuals wishing to take multiple tracks. Final decisions are to be made by the Lifeforming office staff:

  1. Degree students in the master's in coaching program can take multiple tracks at one time as called for in the degree program. (Full-time students must take multiple tracks at once to complete the program.)
  2. Tracks that may not be taken together:
    1. All three at once (ACT/Formation, Life Focus and Implementation.)
    2. Implementation and the Trainer Track.

Lifeforming Exceptions Policy

All requests for exceptions to Lifeforming policies (requests to take multiple tracks, requests to change peers or coaches, etc.) must be made in writing to the Lifeforming Registrar. The registrar will then contact the necessary individuals to ascertain whether the exception will be granted (for instance, the individual's trainer, the coaching supervisor, the Director of Training, etc.) No exceptions will be granted except by a written approval signed by the Lifeforming Director of Training.

Grading Policy for all Trainees

Lifeforming Trainers Grading Guidelines

This sheet is for use during your final coaching appointment as you review the outcomes for that track. Circle the number of points you feel the trainee has earned as you evaluate each outcome. Add up points from outcomes, then subtract for rescheduling, incomplete work or missed appointments to get a final score. Please return all scores to the Lifeforming office. Lifeforming also tracks the trainees attendance at workshops, group coaching- and tele-class sessions. Any absences from these sessions will be subtracted from the trainee's grade by the Lifeforming office.

A few notes on grace: Occasionally you may have a trainee who has rescheduled a lot or often didn't show up with work completed, and ends up with a poor grade. If a person reschedules without notice two or three times during a track, or comes with incomplete work two or three times, it is your responsibility to address the situation as it happens during the track. Generally my question is along the lines of, "What do we need to do to make sure this doesn't happen again?" If you allow a client to reschedule or show up with incomplete work 4 or 5 times you are probably not adequately holding the person to program standards. If you need help contact your supervisor.

On incomplete work, give grace if the person has misunderstood the schedule and did the wrong assignment or just overlooked something. But you can "give grace and maintain the standard" ask the person when he or she can have that assignment done, then ask them to e-mail you something about it when they've finished. This way, you've shown grace but haven't opened yourself up to getting run over. If the person follows through and finishes the assignment he or she overlooked, you do not need to count that against them in the grading.

If your trainee starts out with a pattern of missed appointments or incomplete work, but the two of you address the problem in the open and the behavior is decisively corrected in the second half of the track, that is a successful outcome. If a person makes major changes due to addressing an issue in the coaching context, rejoice that is what we are shooting for! I would not downgrade a person for something that was decisively dealt with; since this kind of growth is a key training outcome we are shooting for.

On the other hand, expectations for attendance and completing work were clearly laid out at the beginning of the course, and are listed in writing in the syllabus. Giving an trainee grace by lowering the standard just because they are a neat person or because you want to be 'nice' is not being true to the course requirements, and ultimately it is not doing your trainee any favors either. The grading system was established to measure coaching competencies. Your task is to evaluate the person fairly given the criteria laid out here.